SMS Policy

SMS Messaging Policy

Effective Date: July 2, 2026

We are committed to providing timely and relevant communications while respecting your privacy and communication preferences. This SMS Messaging Policy explains how we send text messages, how you can opt in or out, and our expectations for the use of our SMS services.

1. How to Opt In

Customers may opt in to receive SMS communications by:

  • Completing a contact or service request form on our website and providing their mobile phone number with consent to receive SMS communications.
  • Providing their mobile phone number to a NestPay sales representative during an in-person visit and consenting to receive SMS communications.
  • Requesting information, technical support, or services from NestPay and providing consent to receive SMS communications.
  • Providing verbal or written consent to receive text messages from a NestPay representative.

By opting in, you agree to receive automated and non-automated SMS messages related to your inquiry, requested services, customer support, appointments, account notifications, and other business communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to receive SMS messages is not a condition of purchasing any product or service.

By voluntarily providing your mobile phone number through our website or directly to a NestPay representative, and consenting to receive SMS communications, you expressly consent to receive automated and non-automated text messages related to your inquiry, requested services, customer support, appointments, account notifications, and other business communications.

Consent to receive SMS messages is not a condition of purchasing any product or service.

The number of messages you receive will vary depending on your interactions with us and the services you have requested. We strive to send only relevant and necessary communications.

Standard message and data rates may apply according to your mobile carrier’s pricing plan. These charges are your responsibility.

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will receive one final confirmation message, and no further marketing text messages will be sent unless you opt in again.

Please note that you may continue to receive essential transactional messages if they are necessary to provide services you have requested or where permitted by law.

For assistance, reply:

HELP

You may also contact our customer support through our website or customer service channels.

Our SMS services may not be used to:

  • Send unlawful, misleading, fraudulent, or deceptive messages.
  • Send spam or unsolicited marketing communications.
  • Harass, threaten, or abuse recipients.
  • Transmit malicious content or links.
  • Violate any applicable laws, regulations, or carrier requirements.

We reserve the right to suspend or terminate SMS services for violations of this policy.

Your mobile number and personal information will be handled in accordance with our Privacy Policy. We do not sell or rent your mobile phone number to third parties for their independent marketing purposes.

SMS delivery depends on your wireless carrier. We are not responsible for delayed or undelivered messages caused by carrier issues or network availability.

We may update this Bulk SMS Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions regarding this SMS Policy or wish to contact us about our text messaging program, please use the contact information provided on our website.

By subscribing to our SMS program, you acknowledge that you have read and agree to this SMS Messaging Policy.